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Terms of Service

Effective date: August 21, 2026

These Terms of Service govern your use of the website www.zhenze.lol and the products and services offered by Henan Zhenze Machinery Equipment Co., Ltd. Please read them carefully before using the website or placing an order.

On this page

  1. 1. Acceptance of Terms
  2. 2. Definitions
  3. 3. About the Company
  4. 4. Eligibility
  5. 5. Inquiries and Quotations
  6. 6. Products and Services
  7. 7. Orders, Pricing and Payment
  8. 8. Shipping and Delivery
  9. 9. Installation and Commissioning
  10. 10. Warranties and Disclaimers
  11. 11. Limitation of Liability
  12. 12. Intellectual Property
  13. 13. Acceptable Use
  14. 14. Third Party Content and Links
  15. 15. Termination
  16. 16. Governing Law and Disputes
  17. 17. Changes to These Terms
  18. 18. Contact Information

1. Acceptance of Terms

By accessing or using the website www.zhenze.lol, you agree to be bound by these Terms of Service and by our Privacy Policy, which is incorporated into these terms by reference. If you do not agree with any part of these terms, you must not use the website.

These terms form a legally binding agreement between you and Henan Zhenze Machinery Equipment Co., Ltd. The agreement applies whether you are browsing for information, submitting an inquiry, requesting a quotation, or purchasing products and services from us.

We may ask you to accept these terms again at the time you place an order, and any additional written agreement we enter into for a specific project will supplement, and where necessary override, the general terms described here.

2. Definitions

In these terms, the following words have the meanings set out below. The terms we, us, and our refer to Henan Zhenze Machinery Equipment Co., Ltd. The terms you and your refer to the person or organization that visits the website or places an order with us.

The term website refers to www.zhenze.lol and all pages, content, and functionality made available through that domain. The term products refers to industrial machinery and equipment offered by us, and the term services refers to the design, integration, installation, commissioning, training, and maintenance work we provide.

The term order means a confirmed request from you to purchase products or services, and the term quotation means a written proposal prepared by us describing products, services, prices, and delivery terms for your consideration.

3. About the Company

Henan Zhenze Machinery Equipment Co., Ltd. is a company engaged in computer systems design and related services within the professional, scientific, and technical services sector. Our work centers on computer integrated systems design, the supply of industrial machinery, automation integration, and the long-term technical support that keeps equipment running.

The company name in Chinese is 河南振泽机械设备有限公司. Our registered address is Group 10, Donggou, Xingou Village, Zijing Road Subdistrict, Zhengzhou - 451250, China. We can be reached by email at connect@zhenze.lol and by telephone at +16603364349.

The website was developed by Zhenzes, the developer name under which the site is published. Nothing on the website should be understood as a guarantee of availability, and all products and services are offered subject to the specific terms of a written quotation or contract.

4. Eligibility

The website is intended for use by individuals who are at least eighteen years of age and who have the legal capacity to enter into binding agreements, as well as by businesses and other organizations acting through authorized representatives. By using the website, you represent that you meet these requirements.

If you are using the website on behalf of a company or other organization, you represent that you have the authority to bind that organization to these terms, and the terms you and your will refer to both you and that organization.

We reserve the right to refuse service, terminate accounts, or decline orders in our reasonable discretion, including where we believe a user has provided false information or has violated these terms.

5. Inquiries and Quotations

When you submit an inquiry through our contact form, by email, or by telephone, you agree to provide accurate, current, and complete information. We will use that information to respond to your request and to prepare a quotation where appropriate.

A quotation is an invitation for you to place an order and does not by itself create a binding contract. A binding agreement is formed only when we accept your order in writing, typically by issuing an order confirmation or a signed contract. Quotations are valid for the period stated in the document and may be revised if your requirements or market conditions change.

You are responsible for reviewing the details of any quotation carefully, including product specifications, quantities, prices, delivery times, and support scope, before you place an order.

You may withdraw an inquiry at any time before we accept an order, and withdrawing an inquiry carries no charge. Once we have accepted an order in writing, the cancellation and refund arrangements set out in the order or contract will apply.

6. Products and Services

We supply industrial machinery and equipment together with the computer systems that control and monitor them. Our services include computer integrated systems design, machine automation integration, data and monitoring systems, and technical consulting and support.

Product specifications, images, and descriptions on the website are provided for general information. Because industrial equipment is frequently configured to individual requirements, the actual specifications of a machine you order may differ from the general descriptions shown online. The binding specification is the one recorded in your quotation or order confirmation.

We may improve, modify, or discontinue any product or service at any time. Where a change affects an order you have already placed, we will inform you and agree on a suitable adjustment with you.

7. Orders, Pricing and Payment

Prices are stated in the currency specified in the quotation and exclude taxes, duties, and shipping costs unless the quotation states otherwise. You are responsible for any taxes, customs duties, or similar charges that apply to your order, except where the quotation confirms that those charges are included.

Payment terms, including any deposit or progress payments, will be stated in the quotation or contract. You agree to pay all amounts due by the agreed dates. If you fail to make a payment when due, we may suspend work, delay delivery, or charge reasonable interest on overdue amounts as permitted by law.

We may decline an order or cancel an accepted order if we determine that a price was stated in error, that the product or service cannot be supplied, or that completing the order would be impractical or unlawful. If we cancel an order for which you have already paid, we will refund the amounts you paid for the canceled portion.

All amounts are stated in the currency shown in your quotation, and any exchange rate or bank charges arising from international payments are your responsibility unless your quotation says otherwise. If you believe an invoice is incorrect, please notify us in writing within a reasonable time so that we can investigate and, where appropriate, issue a corrected invoice.

8. Shipping and Delivery

Delivery dates are estimates provided in good faith and are not guaranteed unless the contract states otherwise. We will make reasonable efforts to meet agreed dates and will notify you promptly if a delay occurs. Time is of the essence only where the contract expressly provides for it.

Risk of loss or damage to products passes to you in accordance with the delivery terms stated in the contract, such as the agreed international commercial term. We recommend that you arrange appropriate insurance for products in transit and confirm the delivery terms in writing before shipment.

You are responsible for ensuring that the delivery site is accessible, prepared, and able to receive the equipment, including any necessary lifting, power, and foundation requirements, unless our contract provides that we will perform those preparations.

9. Installation and Commissioning

Where your order includes installation, our team will position, assemble, and connect the equipment in accordance with the agreed specification. You are responsible for providing a safe and suitable environment, including adequate space, power supply, and any permits required at the site.

Commissioning includes functional testing of the machinery and its control systems to confirm that they operate in line with the agreed parameters. You agree to provide reasonable access to the site and to make qualified personnel available for testing and acceptance where required.

If installation or commissioning is delayed for reasons outside our control, we may charge reasonable standby or additional visit costs, and we will inform you of those costs before they are incurred.

10. Warranties and Disclaimers

Subject to the terms of your contract, we warrant that the products we supply will materially conform to the agreed specification at the time of delivery, and that the services we perform will be carried out with reasonable skill and care. Any additional manufacturer warranties are passed through to you where available.

Except as expressly stated in your contract, the website and its content are provided on an as is and as available basis, and we disclaim all warranties to the fullest extent permitted by law, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error free, or free of harmful components, and we do not make any warranty regarding the results that may be obtained from the use of the website or our services.

11. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or business interruption, arising out of or related to these terms, the website, or the products and services we provide.

Our total aggregate liability arising out of or related to any order will not exceed the total amount you have paid to us for that specific order, except where liability cannot be limited by law. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited under applicable law.

These limitations reflect the allocation of risk between you and us and form an essential basis of the bargain. If you do not agree to these limitations, you should not use the website or place an order.

12. Intellectual Property

The website and all of its content, including text, graphics, logos, layouts, and code, are owned by us or our licensors and are protected by intellectual property laws. You may view and use the website for your personal and internal business purposes, but you may not copy, reproduce, distribute, modify, or create derivative works from the content without our prior written consent.

Any custom design, configuration, or software we develop for your project remains our intellectual property unless your contract provides otherwise, and we grant you a license to use those materials for the operation and maintenance of the equipment supplied under that contract.

All trademarks, service marks, and trade names displayed on the website are the property of their respective owners, and nothing on the website grants you any license or right to use them.

13. Acceptable Use

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the website by, any other person. You must not attempt to gain unauthorized access to the website, its servers, or any connected systems.

You must not upload or transmit any material that is unlawful, defamatory, obscene, or otherwise objectionable, and you must not introduce viruses, malicious code, or other harmful technology. You must not use automated means, such as bots or scrapers, to access or collect information from the website without our permission.

If you violate these terms or engage in conduct that we consider harmful, we may suspend or terminate your access to the website without notice and, where appropriate, take legal action.

14. Third Party Content and Links

The website may contain links to third party websites and may display content provided by third parties. We provide those links and content for convenience only, and we do not endorse or assume responsibility for the accuracy, legality, or practices of any third party website or content.

Your use of third party websites is subject to their own terms and policies, and you access them at your own risk. We are not liable for any loss or damage arising from your use of any third party website or service.

15. Termination

These terms remain in effect until terminated by you or us. You may stop using the website at any time. We may terminate or suspend your access to the website at any time, without notice, if we reasonably believe you have breached these terms or if we decide to withdraw the website or a service.

Termination of your access to the website does not affect any rights or obligations that arose before termination, and the provisions of these terms that by their nature should survive termination, including those concerning liability, intellectual property, and governing law, will continue to apply.

Termination of these terms does not automatically terminate any separate contract for products or services, which will continue to be governed by its own terms.

16. Governing Law and Disputes

These terms and any dispute arising out of or relating to them, the website, or the products and services we provide will be governed by the laws of the jurisdiction stated in your contract or, in the absence of such a statement, the laws of the Peoples Republic of China, without regard to conflict of law principles.

We encourage you to contact us first to resolve any dispute informally. If a dispute cannot be resolved through discussion, it will be submitted to the courts or arbitration forum specified in your contract, or, if no forum is specified, to the competent courts in the jurisdiction of our registered address.

Any claim or cause of action arising out of these terms must be brought within the time period required by applicable law.

17. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our practices, our services, or the law. When we update the terms, we will revise the effective date at the top of this page. Material changes will be brought to your attention through a notice on the website.

Your continued use of the website after the revised terms take effect indicates your acceptance of the changes. If you do not agree to the revised terms, you must stop using the website.

The version of these terms in effect at the time you place an order will govern that order, subject to any separate written agreement between you and us.

18. Contact Information

If you have any questions about these Terms of Service, or if you need to discuss an order, a quotation, or a service matter, please contact us using the details below.

  • Company name: Henan Zhenze Machinery Equipment Co., Ltd.
  • Address: Group 10, Donggou, Xingou Village, Zijing Road Subdistrict, Zhengzhou - 451250, China
  • Email: connect@zhenze.lol
  • Telephone: +16603364349
  • Website: www.zhenze.lol

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