This Privacy Policy explains how Henan Zhenze Machinery Equipment Co., Ltd. handles personal information collected through the website www.zhenze.lol and related services. The website is developed and maintained by Zhenzes.
Henan Zhenze Machinery Equipment Co., Ltd. respects the privacy of every person who visits our website, contacts our team, or considers doing business with us. We understand that the information you share with us belongs to you, and we are committed to handling it with care, transparency, and respect for the laws that protect personal data.
This Privacy Policy describes the kinds of information we may collect, the reasons we collect it, the ways we use and protect it, and the choices you have about how your information is handled. It applies to the website located at www.zhenze.lol, to the online forms and email channels we operate, and to any other interaction in which this policy is referenced.
Please read this policy carefully. By using our website or providing information to us, you acknowledge that you have understood the practices described here. If you do not agree with any part of this policy, please stop using the website and contact us using the details at the end of this document.
Throughout this policy, the terms we, us, and our refer to Henan Zhenze Machinery Equipment Co., Ltd., a company engaged in computer systems design and related services within the professional, scientific, and technical services sector. Our business includes computer integrated systems design, industrial machinery supply, automation integration, and technical support.
The company name in Chinese is 河南振泽机械设备有限公司. Our registered address is Group 10, Donggou, Xingou Village, Zijing Road Subdistrict, Zhengzhou - 451250, China. We are the data controller responsible for the personal information described in this policy.
The website at www.zhenze.lol was developed and is maintained by Zhenzes, the developer name under which the site is published. Zhenzes builds and maintains the site on our behalf and follows the same privacy commitments described here.
This policy governs personal information that we collect through our website and through the contact channels we provide, including email and telephone. Personal information means any information that relates to an identified or identifiable natural person, such as a name, an email address, a telephone number, or an identifier that can be linked back to an individual.
This policy does not cover information that has been fully anonymized or aggregated so that it cannot reasonably be associated with any individual. It also does not cover the practices of third party websites that may be linked from our site, which are governed by their own privacy policies.
We may provide additional privacy notices for specific services, programs, or jurisdictions. Where such a notice conflicts with this policy, the more specific notice will control for the situation it describes.
We collect several categories of information, each described below. We collect only the information that is reasonably necessary to respond to your requests and to operate and improve our services.
When you complete our contact form, send us an email, or speak with our team by telephone, you may provide your name, your email address, your telephone number, your company name, your location, and the details of the project or inquiry you describe. This is the information we use most often to prepare quotations and to answer questions.
When you visit our website, our servers and analytics tools may automatically record certain technical information, including your internet protocol address, the type of browser and device you use, the pages you view, the date and time of your visit, the referring site, and general geographic information. This information is used to keep the site secure and to understand how visitors move through it.
If you represent a company or other organization, we may collect business contact details such as your role, department, and business address. This information helps us coordinate deliveries, installations, and service arrangements efficiently.
We collect information in three principal ways. First, information you give us directly when you fill in a form, send a message, or call our office. Second, information collected automatically through standard web technologies such as server logs and cookies as you browse the site. Third, information that is shared with us by a company or representative who is authorized to act on your behalf, for example when a purchasing agent provides contact details for a project.
We do not buy personal information lists from data brokers, and we do not scrape or harvest information from public sources for the purpose of unsolicited marketing. When we receive information about you from a third party, we use it only for the purpose for which it was shared with us and in line with this policy.
You are under no obligation to provide personal information, but some features of the site, such as the contact form, require basic details to function. If you prefer, you may reach us directly at connect@zhenze.lol or by telephone at +16603364349 without using the online form.
We also receive information when someone from your organization shares your contact details with us so that we can coordinate a delivery or a service visit. In these cases, we rely on the person sharing the information to confirm that they have your permission to do so, and we use the information only to carry out the task for which it was provided.
We use the information we collect to operate our business and to serve you. The specific purposes include responding to inquiries and requests for quotations, preparing and delivering proposals, processing orders and coordinating delivery and installation, providing technical support and after-sales service, and managing our contractual relationships with customers and suppliers.
We also use information to improve our website and our services, to understand which pages and content are most useful, to protect the security of our systems, and to comply with legal obligations such as accounting and tax requirements. Where we are permitted to do so, we may send you information about products and services that are relevant to your business, and you may opt out of those communications at any time.
We do not use your personal information to make automated decisions that produce legal or similarly significant effects on you. Any important decision about your project or account is made with human involvement and review.
From time to time we may combine information collected through different channels, such as a message you send through the website and a follow-up telephone call, so that our team has a complete picture of your inquiry. This helps us avoid asking for the same details twice and allows us to give you a faster, more accurate response.
Where the law requires a legal basis for processing personal information, we rely on one or more of the following. We process information when it is necessary to perform a contract with you or to take steps at your request before entering into a contract, such as preparing a quotation. We process information when it is necessary to comply with a legal obligation, such as maintaining accounting records.
We also process information when it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Our legitimate interests include responding to inquiries, improving our services, keeping our systems secure, and conducting business development. Finally, we process information on the basis of consent in situations where consent is the appropriate basis, such as certain optional communications, and you may withdraw that consent at any time.
We are based in China and our website may be hosted on servers located in various countries. As a result, your personal information may be transferred to and processed in countries other than the country where you are located. These countries may have data protection laws that differ from the laws in your jurisdiction.
When we transfer personal information across borders, we take appropriate safeguards to protect it, including entering into contractual arrangements that impose data protection obligations equivalent to those described in this policy. We rely on such safeguards to ensure that your information receives a consistent level of protection wherever it is processed.
If you would like more information about the safeguards we use for international transfers, please contact us using the details provided at the end of this policy.
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The length of time we keep information depends on the nature of the information and the purpose for which it was collected.
For example, business correspondence and inquiry records may be retained for the duration of our relationship with you and for a reasonable period afterward. Records required for accounting and tax purposes are retained for the period required by applicable law. When information is no longer needed, we delete it or anonymize it so that it can no longer be linked to you.
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it against loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encrypted transmission where appropriate, and restricted access to systems that hold personal data.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we continuously review our practices and update our safeguards as technology and threats evolve.
If we become aware of a security incident that affects your personal information and that may pose a risk to you, we will notify you and the relevant authorities as required by applicable law.
Depending on where you are located, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing, and the right to data portability.
You also have the right to withdraw consent at any time where we rely on consent as a legal basis, and the right to lodge a complaint with a supervisory authority in your jurisdiction. To exercise any of these rights, please contact us using the details below. We will respond to your request within the time required by law.
We may need to verify your identity before fulfilling certain requests, and there may be circumstances in which the law permits or requires us to retain information despite a deletion request.
Our website and services are intended for businesses and for individuals acting in a professional or commercial capacity. They are not directed to children under the age of sixteen, and we do not knowingly collect personal information from children.
If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us immediately. If we learn that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information promptly.
Our website may contain links to third party websites or services that are not operated by us. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of every website you visit.
If you interact with a third party service through our website, such as an external map, an embedded form, or a linked payment provider, that service may collect information about you under its own terms. We recommend that you read those terms before providing any information.
We may update this Privacy Policy from time to time to reflect changes in our practices, our technology, our legal obligations, or our services. When we make changes, we will revise the effective date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this page periodically so that you remain informed about how we protect your information. Your continued use of the website after changes become effective indicates your acceptance of the updated policy.
If you have any questions about this Privacy Policy or about how we handle your personal information, or if you wish to exercise any of your rights, please contact us using the details below.